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UX AUDIT

Is your app or website leaving money on the table? Our comprehensive UX Audit service identifies critical usability issues costing you conversions, frustrating your users, and limiting your digital growth.

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Don't let poor usability cost you another customer. Contact us today for a consultation and discover how our UX audit services can transform your digital experience.

Care and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares.

-Robert Persig, Zen and the Art of Motorcycle Maintenance

SUMMARY

Why Choose Our UX Audit Service?


Our expert UX audits dig deep into what's really happening when users interact with your digital products. We don't just identify problems—we provide clear, prioritized solutions that deliver measurable results:

 

  • Boost conversion rates by removing friction from critical user journeys

  • Reduce development costs by fixing issues before they require expensive overhauls

  • Enhance user satisfaction with intuitive, accessible experiences that delight your customers

  • Gain a competitive advantage with data-backed improvements your competitors are missing

  • Prioritize improvements based on impact and implementation effort

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TABLE OF CONTENTS

  1. Part 1: Discovery​ (1 week)

    1. Stakeholder meeting

    2. Understand your current product and existing user flows

  2. Part 2: User Research (1-2 weeks)

    1. Interviews with your customers and/or support team about current issues​

    2. Develop a comprehensive list of these issues

  3. Part 3: Organize & Prioritize (1 week)

    1. Meeting to group and organize issues​

    2. Create possible solutions

    3. Prioritize highest impact items to address

  4. Part 4: Audit Score and Redesign Roadmap (2-4 weeks)

    1. Highly detailed and rigorous report card​

    2. Fully prioritized roadmap for redesign with mockups for highest priorities

"The vibes are off on my site. Help?!"

-TIMOTHY RATLIFF, desperate businessman from NC on vacation at The White Lotus

WHAT "THEY" ARE SAYING

"As a startup founder, I am too close to our product to see its flaws. I know a UX audit would reveal things that seem intuitive to our team but are actually confusing our first-time users, resulting in a higher bounce rate." - MARCUS, founder of a very cool company

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"Our customer support team is drowning in tickets about the same navigation issues month after month. A UX audit will give us concrete data to convince leadership that these aren't isolated incidents but systemic problems." - OLIVIA, drowning CS Manager 

Let's talk ux

Let us know you're interested.

We're happy to hear from you.

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